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Return and Cancellation Policy

 

We have a “no questions asked return and refund policy” which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.

 

How can I view my order?  Simply click on ‘My Orders’ from the left menu and you are view all details of your current or past orders.

How can I return or cancel the existing order?  If you cancel your order before your product has shipped, we will refund the entire amount. You can call our customer service or cancel through the portal.

If the cancellation is after your product has shipped, you can do one of the following:

If your product has shipped but has not yet been delivered, contact Customer Support and inform them of the same.
If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.

Apart from condition reserved herein above, the following products shall not be eligible for return.

Any product that is returned without original packaging.
Any product from which the Label has been removed from its original packaging/damaged packaging.

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